If you do not find either Office Account or Help on the File menu, then follow these steps: Outlook 2016 (only for Office 365 users on Monthly Channel)ĭon't know which version of Outlook you are runningįirst determine which outlook version you are using.The third party mail services such as Gmail,AOL,Yahoo are not supported by Microsoft and this guide might not apply to them.ġ0-15 minutes.